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World's Best Resource For Restoring & Upgrading 1959 - 1987 El Caminos

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Employment Opportunities

About Eckler's...

Eckler's Automotive is the premier multi-channel marketer of restoration parts and accessories for classic and enthusiast vehicles. For the last 50 years Eckler's has offered our customers the very best automotive restoration and accessory parts. Eckler's has a family of 14 product lines, with separate catalogs and websites targeting specific makes and models of vehicles designed to ensure that the automotive enthusiast can quickly and easily shop among parts and accessories for their specific make and model of vehicle. Eckler's dominates the restoration and accessory market for Chevrolet and Fords, Corvette, Porsche and Mercedes parts

Eckler's is headquartered in Titusville FL, with additional locations in Lockport, NY and Athens, GA. Our company culture is fast paced, and goal oriented, with an emphasis on collaboration across all locations and departments so that together we attain our ultimate goal of providing our customers superior service with each purchase.

All positions include: Competitive salary based on experience, 401K plan with generous match, Health, Dental, Vision, Life, PTO.

Current Job Listings:


Wholesale Account Manager - Titusville, Florida
Sr. PHP Developer - Titusville, Florida
Customer Service Representative – Lockport, NY
Automotive Upholstery Sewer – Lockport, NY

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Wholesale Account Manager - Titusville, FL

Eckler Industries is currently seeking Wholesale Account Managers to join our Call Center Team in our Titusville, FL facility. Account managers are vital to the profitable running of a business. They are primarily responsible for developing and maintaining relationships with customers within a defined client base with annual sales that exceed $10,000.00. The Account Manager is responsible for achieving sales quotas and assigned account objectives. As an Account Manager you will serve as the first point of contact for all customer requirements and will be responsible for maximizing revenue growth. To perform this job successfully an individual must work smart, exhibit strong time management skills; develop strong relationships and the ability to close the sales. The ideal candidate is self-confident, motivated, with a strong work ethic and excellent communication skills that enjoy a fast-paced team and individually driven environment

Responsibilities:

  • Establishes productive, professional relationships with key personnel in assigned customer accounts
  • Continuously working to build and cultivate business critical relationships with every customer contact
  • Develop client relationships at all levels, display excellent listening skills, and maintain a positive attitude in the face of adversity
  • Maintain a dedication to providing exceptional customer service
  • Bring subject matter experts from the organization into client relationship as needed to address specific issues / projects
  • Maintain steady communications with customers, proactively identifying opportunities and resolving any issues
  • Work closely with Customer Service Representative to ensure customer satisfaction and problem resolution
  • Apply a professional attitude and image for all customers internal and external
  • Meets assigned targets for sales volume and objectives in assigned accounts
  • Consistently meet or exceed gross profit quota
  • Maintain call levels to support growth and closing rates
  • Proactively assesses, clarifies and validates customer needs on an ongoing basis
  • Meet or exceed all individual and department goals including but no limited to quality assurance and availability
  • Adhere to all company policies, procedures and practices
  • Maintain and consistently demonstrate a proficient level of knowledge and understanding of all products, services and company specific information
  • Responds to customers' requests via telephone, email, fax or mail
  • Represent the entire company in a positive manner
  • Create and maintain accurate customer information in the Customer Relationship Management System (CRM)
  • Provide continuous feedback, ideas and suggestions for improvement to overall program operations

Skills:

  • Motivated, goal oriented, persistent and skilled negotiator
  • Possess a strong ethical foundation
  • Ability to build and grow strong client relationships
  • Ability to work with minimal supervision
  • A self-starter, aggressive and focused
  • Team player with an enthusiastic, positive attitude
  • Ability to establish and maintain cooperative working relationships with others
  • Ability to work independently
  • First class negotiating, selling and closing skills
  • Show an unyielding commitment to a team and department through an excellent attendance record
  • Ability to make difficult decisions, and achieve results in a high energy, challenging environment.
  • Excellent professional interpersonal and communication skills, verbal and written
  • Ability to organize and manage multiple priorities
  • Exceptional customer service orientation
  • Ability to manage stress/conflict
  • Demonstrated sound business judgment
  • Ability to navigate customer service Web Help Desk
  • Proven computer skills required (Internet, Outlook, Data Entry)
  • Proven organizational and multi-tasking skills, with the ability to effectively prioritize and balance workload
  • Minimum of 2 years of proven sales success inside or outside Eckler Automotive. Proven ability to personally execute the sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results.
  • Proven ability to meet and exceed individual and departmental sales and service goals
  • Proven knowledge of the automotive industry
  • Bilingual skills a plus
  • Successfully complete cross-training in all call center sales and service job functions
  • Demonstrated ability to use Microsoft Office applications including but not limited to Outlook and CRM
  • Proven ability to navigate the Internet, intermediate to advanced typing and data entry skills


If this opportunity appeals to you, please send your resume to linda.hunter@ecklers.net.

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Sr PHP Developer - Titusville, FL

Primary Duties and Responsibilities:
  • Design, Develop, Test, and Implement Web based applications for all commerce and non-commerce web sites utilizing PHP, Zend Framework, VB Script, and HTML per Systems Development Life Cycle (SDLC).
  • Monitor and maintain current web applications and provide analysis and resolution of bugs as needed.
  • Provide application and system administration support for the Apache web servers, Linux servers, and MY-SQL database servers.
  • Lead and direct the work of Web programmers.
  • Create and maintain documentation as required.
  • Create test plans and perform proper testing of all applications before releasing into production.
  • Provide metric reporting for websites and project status reports as required.
Minimum Qualifications and Qualities:
  • 3+ years of experience in web software development in an Ecommerce business environment preferably using Magento.
  • Understanding of Internet software engineering principles, techniques, and development methodologies.
  • Proficiency with web servers, HTML, Zend Framework, PHP, and web infrastructure.
  • Proficiency with database servers, MS-SQL and MY-SQL.
  • Proficiency with the Linux operating system and its variants.
  • Experience with on-site search engines such as Endeca or Mercado.
  • Knowledge of Ecommerce and Internet Marketing techniques.
  • Ability to understand analytical site traffic data and to respond to customers' patterns, trends, and usability needs.
  • Strong and creative user interface design skills and experience designing Ecommerce pages and websites.
  • Effective organizational, analytical, and follow-through skills.
  • Strong oral and written communication skills and strong listening skills.
  • Ability to work with a wide variety of managers and employees from junior staff positions through most senior executive level.
  • Demonstrated ability to manage multiple conflicting priorities, to respond positively to unexpected changes, and to continuously reprioritize as needed.
  • Works collaboratively and effectively within a team of peers.
  • Satisfy all legislated and governing employment requirements.

If this opportunity appeals to you, please send your resume to linda.hunter@ecklers.net.

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Customer Service Representative – Lockport, NY

Entry level position that consists of and is not limited to the answering of inbound calls routed through a segregated phone split and assisting those customers that visit our showroom store and are requesting information on products and services offered by our company. Provide assistance regarding web, mail and fax order purchases. Assist customers in the selection and purchase of products that meet their specified requirements. Respond to inquiries regarding customer order status, product installation, returns, and complaints.

Responsibilities:

  • Responsible for the accurate conveying of information pertaining to the products and services of our company either in person, by phone, email, fax or any other communication device
  • Establishing new customer data bases and the verification of current customer accounts. Processing of new order requests and providing assistance on prior order history
  • Participate in training seminars to remain current and enhance knowledge of company products, policies, procedures and computer operations
  • Provide insight regarding improvement of products and services offered by our company
  • Work cohesively in a team environment while accurately and efficiently assisting customers with their automotive needs.
  • Have cross selling expertise and customer negotiation skills.
  • Perform other duties as assigned.

Skills:

  • Comprehensive automotive knowledge, including individual parts and their compatibility
  • Excellent communication, phone and interpersonal skills
  • Effective organizational, reasoning, evaluation and follow-through skills
  • Typing and computer skills minimum of 30 wpm
  • Automotive/ Inside phone sales experience helpful
  • Possess a current Driver’s License.
  • Must be self-motivated.
  • Need to be flexible, have the ability to multi- task and embrace change.
  • Training or experience in Telephone Etiquette and other professional service courses helpful.
  • High School graduate or equivalent.

If this opportunity appeals to you, please send your resume to linda.hunter@ecklers.net.

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Automotive Upholstery Sewer – Lockport, NY

Applicants must have previous sewing experience. While we prefer experience in the sewing of automotive, marine or aircraft industries or in a trim or upholstery shop, all applicants with professional or hobby level sewing experience are welcome to apply.

Responsibilities:

  • Sewing vinyl, fabric and leather
  • Sewing thick and multi-layered materials
  • Assembly of upholstered panels
  • Sewing with commercial sewing equipment
  • Ability to read patterns

Skills and Qualifications:

  • Commercial sewing experience preferred
  • Ability to measure accurately
  • Familiarity with commercial sewing machines and equipment preferred
  • Must be able to stand on feet approximately 6 to 8 hours a week
  • Must be able to list 20 pounds
  • Must be willing to work full time days

If this opportunity appeals to you, please send your resume to linda.hunter@ecklers.net.

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